Terms and Conditions

Welcome to Darling and www.callherdarling.com. These Terms and Conditions govern your use of our website and the purchase of any products from us. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding with any purchase.

1. Intellectual Property: All content on this website, including but not limited to text, images, graphics, logos, and designs, is the property of Darling and is protected by copyright laws. You may not use, reproduce, or distribute any content from this website without prior written permission from Darling.

2. Product Information: We make every effort to accurately display the colors and details of our products on the website. However, we cannot guarantee that your device's display will accurately reflect the colors of the products. The descriptions and specifications of products on the website are subject to change without prior notice.

3. Orders and Payments: By placing an order on www.callherdarling.com, you agree to provide accurate and complete information about yourself. You also agree to pay the full price listed for the products, including any applicable taxes and shipping charges. We accept payments through secure payment gateways, and your payment information will be encrypted for security purposes.

4. Shipping and Delivery: We will make every effort to ship your order in a timely manner. However, we cannot guarantee delivery dates as they may be affected by factors beyond our control, such as weather conditions or shipping carrier delays. Once your order has been shipped, you will receive a confirmation email with tracking information.

5. Returns and Exchanges: Please refer to our separate Returns and Exchanges Policy for detailed information on our return and exchange process.

6. Limitation of Liability: In no event shall Darling or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or the purchase of any products from us.

7. Indemnification: You agree to indemnify, defend, and hold harmless Darling and its affiliates from any claims, damages, losses, liabilities, costs, or expenses arising out of your use of the website or your violation of these Terms and Conditions.

8. Changes to Terms and Conditions: Darling reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the website after any such changes constitutes your acceptance of the modified Terms and Conditions.

9. Contact Us: If you have any questions or concerns about these Terms and Conditions, please contact us at callherdarling.info@gmail.com.

By using our website and purchasing products from us, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

Refund / Return Policy

Thank you for shopping with Darling and www.callherdarling.com. Before making your purchase, please carefully read and understand our no refund or return policy outlined below:

1. Scope: This policy applies to all products purchased from Darling, either through our physical stores or online platform www.callherdarling.com.

2. No Refunds: We do not offer refunds for any purchases made. Once a purchase is completed, it is considered final.

3. No Returns: We do not accept returns of any products unless they are damaged or defective upon arrival. In such cases, please refer to our Damaged or Defective Items section below.

4. Exchanges: Exchanges are only permitted for damaged or defective items. We will replace the damaged or defective item with the same product (if still available in stock) Exchanges for different products or sizes are not permitted.

5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. To initiate the exchange process, please email us at callherdarling.info@gmail.com with your order number and clear photographs showing the damage or defect. We will assess the issue and provide instructions for returning the item.

6. Conditions for Exchanges:

   • The item must be unworn, unwashed, and in its original packaging.

   • Tags and labels must be intact and attached to the product.

   • The item must be returned within 14 days of receiving authorization for the exchange.

7. Shipping Costs: Customers are responsible for the shipping costs associated with returning damaged or defective items. However, Darling will cover the shipping costs for sending the replacement item.

8. Final Sale Items: Certain products may be marked as "final sale" and are not eligible for returns or exchanges. Please check the product description carefully before making your purchase.

9. Cancellations: Once an order is placed, it cannot be cancelled or modified. Please review your order carefully before completing the purchase.

10. Right to Amend: Darling reserves the right to amend or update this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

11. Contact Us: If you have any questions or concerns regarding our no refund or return policy, please contact us at callherdarling.info@gmail.com.

By making a purchase with Darling and www.callherdarling.com, you acknowledge that you have read, understood, and agreed to abide by the terms and conditions outlined in this policy.